My dad is in a veterns home in a coma ( ww2 vet) and some how this scam of a company got ahold of his cc info. I have power of attorney and his credit cards in my possesion. They sent him some dollar bills and charged his cc hundreds".
They make themeselves off to be an offcial branch of government etc with there letterhead/. Fake official seal and other wothless docs and want to try to keep charging his CC..
Company will not let me cancel/. Fraud fraud fraud?. This owner shoud be ashamed and go to ***:. Get your act together attorney general of Ohio|. World reserve monterary exhange is stealing from the most vulnerable people in out country I am suing if I can find a lawyer..
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They make themeselves off to be an offcial branch of government etc with there letterhead/. Fake official seal and other wothless docs and want to try to keep charging his CC..
Company will not let me cancel/. Fraud fraud fraud?. This owner shoud be ashamed and go to ***:. Get your act together attorney general of Ohio|. World reserve monterary exhange is stealing from the most vulnerable people in out country I am suing if I can find a lawyer..
127f07b
 Comments (3) |
| 1. Written by Mandi on October 6, 2011 from north canton, ohio, US This relative of our customer is misstating the truth of the matter. I spoke with his father – he is not in a coma. His father, who is a senior citizen, placed an order with us for our product. The purchase total was $117 and not “hundreds of dollars” as Norgard claims above. We do not “want to try to keep charging his CC.” The order described is in fact the only order entered for this customer. There are no other pending charges. Initially, we did not let Norgard cancel this order. Although he stated that he had Power of Attorney he refused to send in the documentation. Upon inquiry, the customer himself, was not even sure if Norgard had Power of Attorney. Norgard was verbally abusive to our Client Satisfaction agents by using extremely vulgar language. Our agent professionally told him that if he continued to use foul language we would disconnect the call. Our company went above and beyond when I took steps to contact our customer after hours to resolve this situation. Upon confirming with our customer that he did not have the financial means or desire to continue with this order I arranged for the product to be returned and refunded in full. Further, there is no truth to the other allegations made by Norgard. Thanks! Mandi Snyder, Executive Assistant |
| 2. Written by Mandi on October 5, 2011 from north canton, ohio, US I sent you an email to the address you provided with my contact information so we can get this resolved. Thanks! Mandi, Executive Assistant |
| 3. Written by pod on October 4, 2011 from new baltimore, michigan, US Contact the credit card company and tell them this is a fraudulent charge. The cc company will reverse the chgarges then you can shut the account down. Don't let these scum bags take advantage of you. |
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