The World Reserve Monetary Exchange sent out a letter that they may not be able to continue sending the rest of the presidential coins as promised in their original contract. I have paid in full for a complete set. They sent out some correspondence which I received today, however, the options they listed in their correspondence does not give me a satisfactory solution to this issue. The sole purpose of my doing this was to get a complete set of the presidential coins. I believe this is unfair to many people who subscribed to their contract for a collection of these coins. 127ef8b
 Comments (5) |
| 1. Written by The World Reserve on January 31, 2012 from north canton, ohio, US Dear World Reserve Customers, We understand and share your concern at the U.S. Government’s recent announcement to stop production of the Presidential $1 Coins for circulation. We are in direct and frequent contact with the United States Mint and are actively seeking alternatives and solutions to this decision that was thrust upon us. Our #1 goal is to secure enough coins from the U.S. Mint to be able to continue fulfilling all customer orders. In the meantime, we have also proactively provided some alternatives in the event we are not able to secure the $1 coins or for customers who do not wish to wait for final resolution. As a responsible business, we want to have contingency plans ready should the U.S. Mint inform us it cannot produce the quantity of $1 coins needed to meet demand of all of our customers. No one is obligated to select one of these alternatives, but they are available should anyone wish to take advantage of them now. Facts: - As you know, the World Reserve Monetary Exchange, Inc. does not mint any coins nor did it have any say in the Federal Government’s decision to stop production of the Presidential $1 Coins in circulation quantities. This was a decision made by President Obama’s Administration. - The U.S. Mint will continue to strike Presidential $1 Coins, but it has not yet guaranteed that it will strike enough coins to fulfill the quantities needed by World Reserve Monetary Exchange, Inc. If necessary, we could purchase the coins in smaller quantities, but we still do not have confirmation from the U.S. Mint that it will strike the quantity of coins we need. - Every World Reserve customer enrolled in this program was proactively sent a letter from The World Reserve informing them of the government’s decision. While the goal is to ensure the coins can be obtained and shipments continue, the letter contains five options should the coins not be available in the end. The five options provide a wide range of alternatives to satisfy customers, including the option to simply wait until we have a definitive answer from the U.S. Mint (Option A). - If a customer wants to continue receiving the coins they should select Option A only. Once we are made aware of the U.S. Mint’s decision we will communicate with those customers accordingly. For any customer who has additional questions please contact Mandi Snyder directly at 330-244-4121 or by email at It would be her pleasure to assist you. Sincerely, The World Reserve Monetary Exchange, Inc. |
| 2. Written by Mandi on January 31, 2012 from north canton, ohio, US David, We have multiple people in our system with your name so I was not able to locate your account so that I could call you directly. All of the 2010 coins have been shipped. If you could give me a call I would be happy to take a look at your account and see what is going on. This number rings directly to my desk so you will not have to hold. I can be reached at 330-244-4121. Thanks! Mandi, Executive Assistant |
| 3. Written by david holland on January 30, 2012 from broken arrow, oklahoma, US i gave up my hard earned dollars for these useless presidential dollars?? you were so quick to take my order and i did not have to wait 2 hours on hold then!! i ordered a set from each mint, that's what you owe me. i have yet to recieve any coins from 2010 - jackson, grant, hayes or garfield. you owe me those too. from each mint. i paid you up front for something you should have already procured. BREECH??!!?? i think so. class action??? I KNOW SO!! i will definately will be contacting the ohio attorney general as should the rest of the collectors his name is mike dewine his number 800-282-0515. get me my coins or give me back my money, i'll gladly send you your crap back. |
| 4. Written by Seth on January 25, 2012 from washington, district of columbia, US Mandi: "I suggest marking Option A only which says you just want to wait until a final determination has been made in regards to the availability of a bulk purchasing channel." Frankly, I just want the presidential coin, I don't care about the purchasing channel. I believe that the wording is tricky. |
| 5. Written by Mandi on January 23, 2012 from north canton, ohio, US Anonymous, The decision to halt the production of the Presidential $1 Coins for circulation was completely out of our control. Our President has been speaking with officials at the US Mint on a regular basis to work out details so we can continue to purchase these coins in bulk quantities. I am hopeful that we will be able to continue fulfilling these orders but we do not have any solid answers yet from the US Mint. I suggest marking Option A only which says you just want to wait until a final determination has been made in regards to the availability of a bulk purchasing channel. If you have any further questions please contact me direct at 330-244-4121. Thanks! Mandi, Executive Assistant |
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| Comments on Trying to discontinue distribution of a set of coins that I have paid for in advance. | |
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