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Family Man 2009 if only I had ran into you about the same time 86 days ago". I too am a victim of the World Reserve Monetary Exchange Company/. I thought it was a government agency also…..as if you can trust them also/. But that’s another story of another time! I fell for the full colorful article and the warehouse and safe and so on and so on!! Well I got the safe, it’s an alright safe, don’t put anything in it your want to keep?. It was not as heavy as they made it look, but that’s my fault,. Now that feeling in my stomach is getting to me, calling me SUCKER!!.. In my safe was ONE, that’s right ONE roll of quarters about ten bucks worth,. Now after ripping this box that the safe came in a new…..well you get the picture. I find a slip of paper saying “SOME ITEMS MAY BE SHIPPING SEPARATELY” and they are right about the “MAY”. Well I wait 1 week goes by Nothing from WRME company…not even a letter on a ship date. After 6 calls to an array of customer service reps, You should hear the opening line they use. They tell me it will take 10 DAYS!!! That was on Aug 25th this is September 23rd. You do the math and I still don’t have the 2nd part of the shipment, BUT be sure they took the 2rd part of the payment out $298 right on time before I could stop payment. I’m now told to give it some more time we have to be sure the package is lost!!! WTF I don’t have it its LOST!!! In short trust you gut DON’T DEAL WITH THESE PEOPLE!!! 127eeb8  Comments (14) |
| 1. Written by Maria Alexander on October 2, 2011 from columbus, ohio, US I would like instructions on how to change the combination on my safe. |
| 2. Written by Mandi on May 25, 2011 from north canton, ohio, US Ama0611, Please give me a call and I will see what I can do to be of assistance. Thanks! Mandi Executive Assistant 330-244-4121 |
| 3. Written by Ama0611 on May 24, 2011 from waterford, connecticut, US I can't open the safe and can't find the serial number... Any suggestions on combinations? They said they can't help me |
| 4. Written by Rhonda G. on March 16, 2011 from canton, georgia, US Hi, Just wanted to confirm the above post by Mandi Snyder, Executive Assistant, at the World Reserve Monetary Exchange company. She did honor her word and immediately looked into my order when I wanted to cancel and receive a full refund. She did cancel my order and sent an email confirming cancellation and refund. She was very helpful and effecient in her response. Thanks..happily refunded.. |
| 5. Written by Mandi on December 2, 2010 from north canton, ohio, US TN, You should have received your combination in a small manilla envelope inside your safe box. If you do not have it you can call our Client Satisfaction department at 1-866-282-6587. They will ask you for the serial number which will allow them to look up your safe combination. Thanks! Mandi Snyder Executive Assistant |
| 6. Written by Tnscammed on November 30, 2010 from millington, tennessee, US Would be nice to have the combination to the safe. Anyone know where that would be found?? |
| 7. Written by Mandi on October 19, 2010 from north canton, ohio, US To Disgruntled Customer: Thank you for bringing your concerns to our attention. We want to make sure that your expectations are exceeded and would like to speak with you to identify what went wrong. We offer a 90 day return policy to ensure our customers have adequate time to inspect their order. If for any reason a customer is not satisfied they can call our Client Satisfaction department and we will happily refund the purchase price. Our process for overlaying the $2 bills was designed in such a way as to not render the bill unfit to be reissued as per Title 18, Section 333 of the United States Code. Additionally, we clearly state in all of our ads that, “The World Reserve Monetary Exchange is not affiliated with the United States Government or any Government Agency.” We send our $2 bills out in the acrylic holders or wallets to protect them so they can remain in crisp, uncirculated condition. You had been sent 2 free $2 bills to preview. If you did not want to receive the remaining bills in the collection there should have been an easy form for you to fill out and return to us indicating such. I apologize that there appears to have been confusion and/or a mix up concerning this. You did indicate that you received your money back which is in accordance with our 90 day return policy. These bills are in fact legal tender and we believe they do make a wonderful collector’s item as we are the only company presenting and packaging them in this manner. Please call me directly at (330) 244-4121 or email me at so that I can research your order and can clearly identify the problems you occurred so they can be avoided in the future. Thanks! |
| 8. Written by Disgruntled customer on October 14, 2010 from salt lake city, utah, US I received their state quarters collection in May and was happy with them; however, the so called museum frame they came with was pretty cheap in my opinion. At the time I ordered them, I was also asked if I wanted to opt in on their $2 state bills and I told them that I was not interested in them. Well, in August I get a package from WRME and had no clue what was in it. When I opened it, I found two of their so-called "state" $2 bills. Talk about a rip-off...they are 2003 $2 bills with a cheap transparency print adhered to them that pull right off. They are sent in collector bill cases to make you think that they are mint items, when in actuality they are just regular $2 bills. Well, I didn't order them and they didn't bill me for them, so I talked to my attorney and he said that since they were unsolicited, I could keep them. The following month, I get hit with a $98 charge to my debit card so I called the company and asked what they are doing. When I finally got to talk to someone, I was told that it was a mistake on the bank's part and they had not received the money. So I went to the bank and questioned it. They had already paid the debit and started proceedings to get the money back since I had never authorized it. Well, I did get the money back, but I have since changed my debit card so that they don't have the number anymore. Just a word of warning on this company....they are schemers and fraudsters. I can't imagine how they can get away with selling these $2 bills and making people think they are legal collector's items. Don't deal with them at all! |
| 9. Written by Ned Reyerson on October 10, 2010 from cleveland, ohio, US My wife and I have benefited greatly by purchasing our coins thru World Reserve. We love the selection and quality. Customer service help has been unmatched in the industry and we will buy again soon. Thanks so much World Reserve Monetary Exchange! You are doing Gods work! |
| 10. Written by Jay R. on June 2, 2010 from coeur d alene, idaho, US some info on the company Principals: ROBERT CASTALDO , VICE PRESIDENT RODNEY L NAPIER, C.E.O. Phone Number: (330) 966-9000 (330) 499-1342 (330) 966-9000 (800) 236-7918 (800) 239-6745 (800) 239-7344 (800) 240-6793 (800) 243-1659 (800) 326-1627 (800) 504-8108 (800) 601-3451 (800) 731-3564 (866) 282-6587 (866) 282-6588 Fax Number: (330) 244-6004 Email Address: BBB Accreditation: This business is not a BBB Accredited Business |
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