In 2008-2009, I made payments for the Presidential coins.. Got two nice picture frames to hold them.. I thought it would be something to pass down to my grand kids. I have been pleased with them Until now.

I can't believe the letter I got from them and what they want to do. With the medals instead of coins ... makes my collection worthless .. may as well put in trash can.

If I wait and get nothing again my collection worthless.. trash can..

Either way ... sounds like your telling your customers .. We got your money and the *** with ya. 127ecd9



  Comments (4)
1. Written by Mandi on February 16, 2012 from north canton, ohio, US
Mary Ann,  

I did receive your voicemail and will be calling you soon. :) 

Thanks! 

Mandi, Executive Assistant
2. Written by Mary Ann on February 16, 2012 from beaumont, texas, US
I am in the same boat as are all others. I paid for all the coins in full and just sent them almost $100.00 so I could continue to get them in the protected container. I would love to know if there is anyone in Texas going through this situation?
3. Written by MJThompson on February 7, 2012 from riverside, california, US
Since WRME has not responded with a FAVORABLE resolution to their recent notice to suspend shipment of future presidential coins, I took action today as I warned them I would. 

I registered the following complaint with the Ohio State Attorney General. 

"Product is paid for in full. Only HALF the total order has been filled. Although scheduled to ship quarterly over a nine year period (one coin every four months, a recent notice declares problems with continuance of regular shipments and possible unavailability of future coins. No refund was offered, instead substitute "medals" were offered. This was to be a 'collector's edition' uncirculated coin set when completed. 

Substitution 'medals' are NOT acceptable." 

"If the minted uncirculated coins purchased and already paid for in full can not be shipped, a full REFUND should be given. I am willing to return all coins already shipped."  

I just received this Acknowledgement from them: 

"Thank you for filing your complaint. You should receive an e-mail confirmation of your complaint within 24 hours. 

Your complaint reference number is: WMxxxxxxxxx30 

If you have any additional information, please contact the Ohio Attorney General's Help Center at (800) 282-0515. Please have your complaint reference number ready." 

All parties with similar complaints are invited to follow my lead.
4. Written by Mandi on February 6, 2012 from north canton, ohio, US
Anonymous,  

Please call me at 330-244-4121 as it appears that you have misunderstood the letter. I'd be happy to discuss this with you directly and we can review the letter and options together.  

Thanks! 

Mandi, Executive Assistant

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