While I think there's likely some validity to the government throwing a monkey wrench into the whole thing, the point remains that we paid a hefty penny for the coins, the display case AND the certificates. Already lost the certificates, and now the coins? How about give me every penny I've sent, back. Not just half, because the coins are most valuable as a completed set. I think what's happened is that because of what the governments done, the coins will cost World Reserve the same amount they CHARGED us, and they don't want to lost their profit, so they are hoping we choose doors 1, 2, or 3 like sheep. 127e7ee
 Comments (2) |
| 1. Written by MJThompson on February 7, 2012 from riverside, california, US javascript:ac_smilie('  ') Since WRME has not responded with a FAVORABLE resolution to their recent notice to suspend shipment of future presidential coins, I took action today as I warned them I would. I registered the following complaint with the Ohio State Attorney General. "Product is paid for in full. Only HALF the total order has been filled. Although scheduled to ship quarterly over a nine year period (one coin every four months, a recent notice declares problems with continuance of regular shipments and possible unavailability of future coins. No refund was offered, instead substitute "medals" were offered. This was to be a 'collector's edition' uncirculated coin set when completed. Substitution 'medals' are NOT acceptable." "If the minted uncirculated coins purchased and already paid for in full can not be shipped, a full REFUND should be given. I am willing to return all coins already shipped." I just received this Acknowledgement from them: "Thank you for filing your complaint. You should receive an e-mail confirmation of your complaint within 24 hours. Your complaint reference number is: WMxxxxxxxxx30 If you have any additional information, please contact the Ohio Attorney General's Help Center at (800) 282-0515. Please have your complaint reference number ready." All parties with similar complaints are invited to follow my lead. javascript:ac_smilie('  ') |
| 2. Written by The World Reserve on January 31, 2012 from north canton, ohio, US Dear World Reserve Customers, We understand and share your concern at the U.S. Government’s recent announcement to stop production of the Presidential $1 Coins for circulation. We are in direct and frequent contact with the United States Mint and are actively seeking alternatives and solutions to this decision that was thrust upon us. Our #1 goal is to secure enough coins from the U.S. Mint to be able to continue fulfilling all customer orders. In the meantime, we have also proactively provided some alternatives in the event we are not able to secure the $1 coins or for customers who do not wish to wait for final resolution. As a responsible business, we want to have contingency plans ready should the U.S. Mint inform us it cannot produce the quantity of $1 coins needed to meet demand of all of our customers. No one is obligated to select one of these alternatives, but they are available should anyone wish to take advantage of them now. Facts: - As you know, the World Reserve Monetary Exchange, Inc. does not mint any coins nor did it have any say in the Federal Government’s decision to stop production of the Presidential $1 Coins in circulation quantities. This was a decision made by President Obama’s Administration. - The U.S. Mint will continue to strike Presidential $1 Coins, but it has not yet guaranteed that it will strike enough coins to fulfill the quantities needed by World Reserve Monetary Exchange, Inc. If necessary, we could purchase the coins in smaller quantities, but we still do not have confirmation from the U.S. Mint that it will strike the quantity of coins we need. - Every World Reserve customer enrolled in this program was proactively sent a letter from The World Reserve informing them of the government’s decision. While the goal is to ensure the coins can be obtained and shipments continue, the letter contains five options should the coins not be available in the end. The five options provide a wide range of alternatives to satisfy customers, including the option to simply wait until we have a definitive answer from the U.S. Mint (Option A). - If a customer wants to continue receiving the coins they should select Option A only. Once we are made aware of the U.S. Mint’s decision we will communicate with those customers accordingly. For any customer who has additional questions please contact Mandi Snyder directly at 330-244-4121 or by email at It would be her pleasure to assist you. Sincerely, The World Reserve Monetary Exchange, Inc. |
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| Comments on Just got my letter too, and want my coins OR a complete refund. | |
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