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1.7 Based on 10 reviews
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  • Customers like
    • Coin collection 1
    • Service 1
    • Service until now 1
  • Customers don't like
    • Reason they have for holding the coins hostage 2
    • Failure to delivery the rest of the presidetia coins 2
    • Lack of information or concern for customers 1

They got my order wrong I ordered one set of two dollars bills,but charged me for two. I tried to straighten it out,but they weren't helpful. I cancelled it for one set,but they cancelled both. I send second set back, but they said they didn't receive all of it. I will never order from them. It was the one from Canton,Ohio. Read more

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I ordered the JFK full dollars in the vault bags (5) on 9-3-15. I still haven't gotten them. I wrote a letter several weeks ago & haven't received a reply. But you already cashed my check. If you can''t fill the order please send my money back. I also order the presidential dollars & haven't received all of them yet. I hate to think that I was scammed. I see where many people are angry for not receiving their orders. Please correct this problem... Read more

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I have a standing order for the National Park quarter collection. I have not received the 2015 set of 5 quarters. Originally, they were to be mailed December 31, 2015, then the mailing date was set for March 1, 2016. Prior to March 1, 2016, a person would answer the phone now there is only a recording and no way to find out the status of my order. I pre-paid for receiving the annual National Park quarters for each year through the year... Read more

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Still waiting for my incomplete set of the presedential dollar coins. They don't answer their phones in a respectable time. Waiting 45 minutes for pick up. Their not answering their emails. I sent 3. No response. . I sent claim form over 5 weeks ago. Haven't heard anything. Read more

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Back in the Spring of 2007, I along with apparently many others pre-paid for the entire coin program. I received my beautiful engraved wooden case, and thought I was on my way to collecting a nice complete set to hand down to my young son. Through the next several years, I came to see that I made big mistake, and had created nothing but source of continued stress and worry. I have had several encounters with what they call "customer service" and... Read more

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2015 coins were promised by Dec. 31. I did not receive mine and calling then does not help. I couldn't get after holding for 45 minutes. Their recording about coins was very confusing. First it's Feb. 20, then Dec. 31, so which is it?? Read more

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Like everyone else, I was ripped off and scammed after paying in full. Just another scam and hustle from a criminal business. They will not even answer their phones. They must have made millions by not holding up to their promises and contract. There needs to be a class action law suit. Do not buy from these people. Do not buy from these people. Spread the word, these folks are thieves. Do not buyu from these people ever. Do not buy. Do not... Read more

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I have called this particular dept., a number of times. And have been told the Presidential $1 coins are on hold due to production. I am waiting very,very patiently these past few years. I would like to be advised about what my next course of action in this manner. Compensated in what manner in the future. Please respond or suggest process I should follow to be satisfied. Read more

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I have been a member since the presidential dollars started. I bought three collections. single coins in a folder. a 15 coin roll in a acrylic tube that goes in a chest. the third collection is a 50 coin ballistic roll in a acrylic tube, that goes in the safe I have only received two single coins for 2015, (John F. Kennedy, and Lyndon B. Johnson) When do I get the remainder for 2015? PS Please don't screw these collections up. Ship my... Read more

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Why haven't we got our coins yet you do this all the time with this collection its Dec.30th and there still not here you first started every other month then spring and fall to now 1 a year not even the courtesy to send me a letter,phone call or an E-mail so i will be not be buying any more coins from you .You say customer service is your priority that 's B.S. what was your excuse to not have them here on time they've been out for months are you... Read more

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